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Market Assistance

PLEASE BE ADVISED: BEGINNING 3/01/23 WE ARE NO LONGER ACCEPTING ANY  CONTRACTS (NEW OR RENEWAL). ONLY THOSE CONTRACTS THAT WERE POSTMARKED BY 2/28/23 OR EMAILED TO US BY 2/28/23 WILL BE ACCEPTED.


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AS OF THIS DATE (3/20/23) WE STILL HAVE AGENTS WHO ARE ATTEMPTING TO ISSUE CONTRACTS. PLEASE NOTE WE CAN NOT ACCEPT NEW CONTRACTS. ANY QUESTIONS PLEASE CALL 904-355-0888.

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**************DO NOT ISSUE ANY MORE CONTRACTS!!!!!!!!! WE ADVISED AGENTS IN FEBRUARY WE ARE NO LONGER ACCEPTING CONTRACTS YET SOME OF YOU ARE STILL ISSUING CONTRACTS ****CONTRACTS RECEIVED AFTER 2/28/23 WILL NOT BE HONORED AND WILL NOT BE SET UP***ANY THE AGENT WHO ISSUES ONE OF OUR DRAFTS WILL BE RESPONSIBLE TO COLLECT THOSE FUNDS FROM THE COMPANY AND RETURN THOSE FUNDS TO DUVAL PREMIUM BUDGET IMMEDIATELY**** show
As you are probably aware, since January 2023, when we received your uploads (ACH) we credited the insureds for that payment but were not able to withdraw the funds from your account. Finally, we have been granted the permissions needed by the financial institution to process those payments, so you may see multiple payments coming out of your account. This is the back-log of ACH that we have, until now, been unable to process. All payments are up to date at this time and will be posted on a daily basis, as received. We thank you for your patience and understanding. Please call if you have any questions. show
08/08/23 JUST A REMINDER....DO NOT ISSUE ANY NEW OR RENEWAL CONTRACTS. DO NOT ISSUE ANY DRAFTS.  WE HAVE NOT BEEN ACCEPTING CONTRACTS SINCE 2/28/23, DUE TO THE PENDING CLOSURE OF THE OFFICE. WE WILL BE OPEN FOR PAYMENTS AND ANY QUESTIONS UNTIL THE LAST POLICY HAS BEEN PAID IN FULL. ANY QUESTIONS, PLEASE CALL 904-355-0888 OR EMAIL US AT info@dpbonline.com OR sleisher@dpbonline.com. show
8/17/23*****NOTICE***** DUE TO UNFORSEEN CIRCUMSTANCES, DUVAL PREMIUM BUDGET HAS HAD TO CLOSE OUR BANK ACCOUNT AT WELLS FARGO. AS OUR NEW ACCOUNTS ARE IN PROCESS OF BEING SET UP, YOU AND/OR THE INSURED MAY FIND A DELAY IN THE PROCESSING OF PAYMENTS. WE ARE WORKING ON THIS MATTER AND WILL UPDATE AS SOON AS POSSIBLE. THANK YOU.  show
08/29/23 *** PLEASE NOTE THAT YOUR ACH PAYMENTS WILL NOW BE PROCESSED THROUGH BARWICK BANKING CORP (NOT THROUGH WELLS FARGO). PLEASE LET US KNOW IF YOU HAVE ANY QUESTIONS. show
08/29/23 **PAYMENTS MADE THROUGH SIMPLY EASIER PAYMENTS (S.E.P.) ARE STILL IN PROCESS AS S.E.P. IS TRANSITIONING OUR ACCOUNT TO OUR NEW BANK (BARWICK). S.E.P. ADVISED TODAY THAT ONCE THEY HAVE EVERYTHING IN PLACE THEY WILL PROCESS ALL ONLINE PAYMENTS THAT ARE PENDING. show